Shipping Policy

Last updated: 28 August 2026

Stock Clear ships orders across Australia. Customer pickup is not available.

Free shipping from $99: eligible orders of $99 or more qualify for free shipping. For orders below $99, a $19.99 standard shipping charge applies.

Dispatch

Orders generally dispatch within 1–2 business days after payment is confirmed. This is an estimate, not a guarantee. Dispatch timing and carrier selection can vary depending on the destination, order and service available.

Delivery estimates

Delivery times start after dispatch and are estimates only. Regional and remote areas may take longer.

Destination Estimated delivery after dispatch
Victoria metro 2–4 business days
Sydney, Canberra and Adelaide 3–6 business days
Brisbane 3–6 business days
Perth 3–6+ business days
Regional and remote areas Additional time may apply

Carriers and tracking

Depending on the destination, order and available service, orders may be fulfilled or carried by BPT Fulfilment & Logistics, Allied Express, Aramex, Australia Post, CouriersPlease or FedEx. We select the carrier and service for the order; a particular carrier cannot always be requested. Tracking is provided where available by the selected carrier.

Delivery details and redelivery

Please provide accurate delivery and contact details, and make suitable arrangements to accept delivery or provide courier instructions where available. Additional carrier charges may apply for an incomplete or incorrect address, redirection, failed delivery, non-collection, return to sender or redelivery. This does not limit any rights you have under the Australian Consumer Law.

PO Boxes and Parcel Lockers

PO Boxes and Parcel Lockers can be used where supported by the selected carrier and service. If a selected service cannot deliver to the address provided, we may contact you for an alternative address.

Cancellations

You may request cancellation before dispatch, but cancellation is not guaranteed. Once an order has dispatched, our Returns & Refund Policy and the Australian Consumer Law apply.

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